Purchase Policies, Disclaimers and Terms ETPlace.com LLC is an Atlanta-based ticket broker specializing in premium seats to high-profile sporting events, concerts, and theatre productions across the United States. Our company offers tickets for a broad spectrum of events. We are not affiliated nor licensed with any box office, promoter, venue, stadium, theatre, hotel, sport team, or sporting association.Our ticket prices are often higher than the face value of the tickets and reflect the effort and costs of obtaining and reselling the tickets.The following purchase policies are presented to facilitate your understanding of and satisfaction with the purchase process with ETPlace.com LLC

If you have any questions about the information below, please contact us at (770) 457-0160 or e-mail us jim@etplace.com

ALL CONFIRMED AND COMPLETE TICKET ORDERS ARE 100% GUARANTEEDETPlace.com LLC will make every effort to fill your ticket order as soon as possible. However, because each event holder has varying ticket release policies, ETPlace.com LLC reserves the right to fill your order up to the week of the event. ETPLace.com LLC reserves the right to upgrade or downgrade seating at no additional cost to the client. (Note: In this rare instance of downgrade, the client will be notified prior to seats being downgraded.)

Note: This guarantee only applies for events that occur within the continental United States. For events occuring outside the continental United States, a 100% refund will be issued for undelivered tickets.

Payment Methods
ETPLACE.com LLC accepts several methods of payment to accommodate your needs including American Express, MasterCard, Visa, and Discover.*All prices are in U.S. dollars.

*REQUIRED FOR ALL ORDERS: A SIGNED COPY OF THE COMPLETED ORDER FORM, ALONG WITH A COPY OF THE CARDHOLDER'S DRIVERS LICENSE AND CREDIT CARD, MUST BE FAXED TO ETPlace.com LLC

Pricing and Availability
ETPlace.com of Georgia is a private ticket agency not affiliated with Ticket Master, or any other box office venue. The price on the ticket may not be the sale price. The sale price may include a substantial service charge that reflects the cost of obtaining, reselling, and delivering the tickets. All sales are made by Etplace.com LLC of Georgia. The order will be placed and the consideration will be paid in the State of Georgia and shall be governed by the laws of the State of Georgia. Tickets are bought and sold at open market prices that are subject to change at any time.

Cancelled Events
If an event is cancelled for any reason rain-out, earthquake, flood, etc., a strike, protest, lockout, catastrophic events (i.e. acts of terror), or incidents of national security, we can not provide a refund or exchange for the tickets. Any shipping charges and handling charges are also not refundable.
If an event is postponed or rescheduled the tickets will be honored for the new date of the show. New tickets will not need to be issued. If you can not make the new date we will accept the tickets back from you on a consignment basis only. You would receive 100% of the amount that we sell them for up to the price that you paid.

All sales are final and all ticket orders will be subject to these conditions.

Refunds and Exchanges
ETPlace.com LLC is not responsible for lost, stolen, or damaged tickets. Tickets can only be returned on a consignment basis where you would get 100% of the amount that we resell them for, up to the amount that you paid for them. ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. LOST OR STOLEN TICKETS WILL NOT BE REPLACED. IF AN EVEN IS RESCHEDULED, TICKETS PURCHASED ARE VALID FOR THE RESCHEDULED EVENT DATE.

Shipping Policies and Will Call
ETPlace.com LLC requires a signature on all deliveries. Therefore, all deliveries are made using an express courier service. We do not allow any reroutes on the package. The courier must deliver it to the address on the package. They can not deliver it to any other address. If you have any specific delivery requirements, please make those arrangements when you place the order. Tickets are normally sent to your credit card Billing Address. The Billing Address will be verified with your credit card company. Therefore, you must use the exact mailing address to which your credit card statements are mailed. Should you require that the order be shipped to an alternate address we will require faxed authorization from you. This includes a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use. The tickets will be delivered using the best method. Under Most circumstances
we use
Fed-ex shipping. Therefore we cannot ship to P.O. boxes. Please call us to make other arraingemnts.